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HAI Watch: The CHG Project Team
“The Bug Club” Northshore Collaborative of St. Tammany Parish Hospital in Covington, La. used a multidisciplinary approach to reduce CABG infections by 70% in their five hospitals.
     




“The Bug Club”

Northshore Collaborative to Prevent and Treat Healthcare-Associated Infections

St. Tammany Parish Hospital, Covington, Louisiana


Program Overview
“The Bug Club” Northshore Collaborative to Prevent and Treat Healthcare-Associated Infections was founded to improve the rate of coronary artery bypass graft (CABG) infections at five Northshore hospitals in the New Orleans metro area. The mission was to create a collaborative approach to implement evidence-based infection prevention practices among the hospitals who shared the same group of cardiovascular surgeons.


Objectives
• To decrease CABG surgical site infections
• To prevent and reduce multidrug-resistant organism colonization and infection

Solutions
The strategies that the Northshore Collaborative embraced to achieve their objective of reducing infections were centered on a disciplined sharing of best practices. The multidisciplinary team was devoted to enhancing the prevention and treatment of healthcare infection by sharing expertise throughout the continuum of care.

The concept provided a forum to address infectious disease concerns at the local level. The effort was intended to promote specific best practices not only for preventing, but also for treating infection in patients, including interventions designed to ensure that hospitalized patients receive the right antibiotic, at the right dose, at the right time, and for the right duration.
The first “Bug Club” meeting took place in February 2008 and included infectious disease physicians, infection preventionists, and clinical pharmacists from each of the five hospitals. In preparation for the meeting, participants were asked to research best practices to prevent CABG infections. The group met several times over the next four months to review and discuss the research findings and to formulate and finalize best practices.
The group developed the following best practices:
• Methicillin-resistant Staphylococcus aureus (MRSA) active surveillance
• Pre-op showers (the night before and morning of surgery with chlorhexidine gluconate known as CHG)
• CHG wipe protocol (wiping entire patient with CHG wipes one hour after the morning shower and each morning for three days post-operation)
• Decolonization protocols for patients who test positive for MRSA (mupirocin ointment placed into each nostril twice a day and chlorhexidine mouthwash used four times a day for five days)
• Weight-based prophylactic antibiotic dosing for cefazolin and vancomycin
• Prophylactic antibiotics for patients positive for MRSA and for patients allergic to penicillin or cephalosporins
• Adherence to Surgical Care Improvement Project (SCIP) guidelines

Once the set of best practice protocols had been approved by all “Bug Club” members, including the cardiovascular surgeons, each hospital presented the order sets to the medical staff community for approval. In addition, education was provided to the nursing staff, including posters placed in common areas.

Outcomes
The “The Bug Club” Northshore Collaborative program was a success, with all five hospitals experiencing at least a 70 percent reduction in the incidence of CABG surgical site infections over two years.

Overall CABG Surgical Site Infection Rates Between 2007-2009

Year Hospital A Hospital B Hospital C Hospital D Hospital E
2007 5.4% 4.8% 3.5% 7.2% 1.8%
2008 4.1% 2.9% 5.3% 3.5% 1.5%
2009 1.2% 0.7% 0.0% 1.4% 0.5%
2010 1.3% 0.8% 0.0% 0.8% 0.9%

The collaborative reported key lessons learned from the effort:
The positive results generated helped turn what was initially a facility and physician competition into a productive collaboration. Including education on new and innovative patient care practices improved attendance at meetings. To roll out the new best practices effectively, order sets should be interwoven into individual physician order sets for better compliance.

 


 

HAI Watch:Renee Watson Cabell Huntington (W. Va) Hospital’s “Infection Inspection” initiative helped reduce the rate of CLABSI and VAP infections significantly in all three Critical Care Units in just six months.      


“Infection Inspection”

Leveraging Evidence-Based Protocols to Reduce Critical Care Unit Infections

Cabell Huntington Hospital, Huntington, West Virginia

Program Overview

To address the issue of critical care-associated healthcare-associated infection (HAIs), Cabell Huntington Hospital developed and implemented a sustainable protocol of evidence-based practices, which empowered bedside personnel to reduce central-line associated (CLABSI) infections in the three adult critical care units.

Objectives

To reduce CLABSI and ventilated-associated pneumonia (VAP) infections to levels based on the National Healthcare Safety Network’s (NHSN) national benchmarks from the CDC’s criteria for teaching hospitals.

    HAI Watch: Part of CHOA’s “Good Health Is In Your Hands “ Taskforce

Solutions

Controlling CLABSI and VAP in the adult critical care units had been an area of focus in recent years for Cabell Huntington Hospital. The hospital had been using traditional educational methods, but they had yet to meet their targets for prevention of CLABSI and VAP in these units.

Education efforts were made more difficult by hospital staff turnover and the rotation schedule of attending and resident physicians. In addition, bedside nurses often felt overwhelmed with the multitude of day-to-day processes already required to meet standards and guidelines.

The infection control team wanted to identify a standard of training and education that would resonate with the various groups of professionals working in the adult critical care units and would be more than just another task to get lost in the day-to-day priorities. They recognized that bedside nurses and staff would be paramount to the success of any patient improvement initiative.

The education plan, titled “Infection Inspection” after the hit Sherlock Holmes movie in 2010, was developed to empower the healthcare team in the critical care units to prevent healthcare-associated infections and make all members accountable for achieving the targets. The hospital administration and medical staff supported the concept of ownership in the effort to improve CLABSI and VAP rates.

The team developed evidence-based best practices and an educational program, which was designed to be sustainable over time for continuous improvement.

To launch the educational program, activities planned as part of the kick-off week included breakfast for all staff members and guest speeches by the medical affairs vice president, pulmonary intensivists, critical care director, and infection control team members who provided words of encouragement.

Each unit had a designated “Performance Improvement Champion,” who served as the go-to resource for the unit’s education efforts and also monitored progress. Educational boards were posted outlining the VAP and central line insertion and maintenance bundles. Information booklets were placed in the surgical, adult and burn intensive care units, and information cards were displayed at computer workstations describing the hospital’s VAP prevention and central line insertion and maintenance bundles. Cue cards in each room highlighted the critical elements of preventing infections. More important, staff members were empowered to stop any central line insertion they felt breached sterility criteria outlined in the protocol.

The medical director of the adult critical care unit incorporated daily multi-disciplinary rounds, and included review of central line and ventilator data, to better coordinate patient care across the continuum of care. The team increased activity around evaluations of new products designed to reduce or prevent infections.

For each case of CLABSI or VAP, department leaders, medical directors and infection control staff met to determine the nature of each infection and identify opportunities for quality improvement.

Because of the program’s success, the infection control team has plans to continue “Infection Inspection” events on a yearly basis.


 

Outcomes

HAI Watch:Children’s Healthcare of Atlanta
The incidence of CLABSI was tracked starting in May 2010 through November 2010 and compared to the same period the previous year as a benchmark. The chart below indicates the percentage improvement over the same time period the year prior.
Unit 2010
Adult Critical Care Unit 100%
Surgical Critical Care Unit 19%
Burn Critical Care Unit 43.5%

The Medical Director of the Adult Critical Care Unit incorporated daily multi-disciplinary rounds to better coordinate patient care across the continuum. This includes line and ventilator data to make sure the hospital can better communicate the patient’s needs.

In addition, the education process now includes cue cards in each room to highlight the critical elements of preventing infections and there are plans to continue and expand our vision and include our “Infection Inspection” as an annual event.



 

HAI Watch: The CHG Project Team
A multi-disciplinary effort by Children’s Healthcare of Atlanta (Ga.) to reduce The infection prevention team of Memorial Healthcare System in Chattanooga, Tenn. showed they were willing to rock around the clock to reduce infections. They brought attention to the importance of hand hygiene by dressing in 50s costumes to disseminate educational materials.
     




 

“It Ain’t No Jive: Hand Hygiene Saves Lives - Hands Up”Hand Hygiene Education and Compliance Program

Memorial Healthcare System, Chattanooga, Tennessee


Program Overview
Memorial Healthcare System implemented a hand hygiene campaign called “It Ain’t No Jive: Hand Hygiene Saves Lives – Hands Up,” a month-long awareness, education and recognition program aimed at reducing healthcare-associated infections (HAIs). The program featured a “Happy Days” theme, named after the popular 1970s television show about life in the 1950s.


Objectives
The hospital’s objective was to improve compliance with hand hygiene best practices, to help reduce HAIs.

Solutions
The infection prevention team created awareness and brought attention to the importance of hand hygiene by dressing in 50s costumes each Thursday as they distributed educational materials on hand washing to all departments. Costumed infection prevention team members handed out prizes to staff who correctly answered questions on a hand hygiene quiz. The educational effort also included a poster contest depicting why hand washing is important.

The infection prevention team created awareness and brought attention to the importance of hand hygiene by dressing in 50s costumes each Thursday as they distributed educational materials on hand washing to all departments. Costumed infection prevention team members handed out prizes to staff who correctly answered questions on a hand hygiene quiz. The educational effort also included a poster contest depicting why hand washing is important.
The team also introduced “Hands Up for Hand Hygiene,” a concept where someone raises their hands as a non-threatening way to remind staff when someone is observed not washing their hands.
Outcomes
As a result of the campaign, all departments saw an increase in hand-washing compliance.

 

HAI Watch: The CHG Project Team
A multi-disciplinary effort by Children’s Healthcare of Atlanta (Ga.) to reduce CLABSI infections enabled the pediatric hospital system to reduce bloodstream infection rates by 77 percent in the last five years.Key to this success is a hand hygiene compliance rate consistently above 95 percent.
     




Sustained Bloodstream Infection Improvement:

“It’s a Marathon, Not a Sprint” Multidisciplinary Education and Practice Bundles to Reduce CLABSIs

Children’s Healthcare of Atlanta, Atlanta, Georgia


Program Overview
The vascular access team at Children’s Healthcare of Atlanta embraced a multidisciplinary approach utilizing education and development of practice bundles, which, over the past four years, has enabled Children’s Healthcare to reduce central line-associated bloodstream infections (CLABSI) among their young patients.


Objectives
• To reduce system-wide and unit CLABSIs
• Increase the days between infections
• Increase and sustain 90 percent hand hygiene compliance

Solutions
The vascular access, performance improvement, and infection prevention teams of Children’s Healthcare of Atlanta started the campaign over four years ago in response to a national initiative to improve patient safety and outcomes by preventing CLA-BSIs (central line associated bloodstream infections), an effort made all the more personal when the CEO shared her story of a friend who developed a CLA-BSI.

A key strategy was to enable clinicians and non-clinicians to recognize that they play an instrumental role in the prevention of infections, and that these infections are, in fact, preventable. To develop the initiative, the vascular access team employed the Lean Rapid Process Improvement Methodology using evidence-based guidelines from leading infection prevention organizations. The resulting broad-based, multidisciplinary approach involved stakeholders in multiple areas.
The Bloodstream Infection Task Force was composed of key stakeholders across the continuum of care. They adopted evidenced based CLA-BSI prevention bundles and practices supported by national quality organizations such as Child Health Corporation of America and the Institute of Healthcare Improvement, which included:
• Insertion and maintenance checklists
• Standardized dressing change kit
• Establishment of a consistent dressing change day
• Implementing bundles via a phased approach to include all units
• Standardizing policies and practices among units

A task force was formed in order to engage front-line staff in standardizing vascular access equipment and procedures. This team identified an opportunity to reduce infection risk by using chlorhexidine gluconate (CHG) hub scrub for line entry.

A need was identified to review CLABSI data in real-time. The infection prevention and quality team helped create tools for data monitoring and analysis, first piloting and then rolling out a BSI huddle, a strategy to improve communication among the various staff members. A “Days Since Last Infection” sign was displayed in each unit for visual management.

Recognizing the critical importance of proper hand hygiene, a hand hygiene education campaign titled “Foam Up” was created by the marketing department and rolled out over a two-year period.

Various other departments within the hospital were engaged to contribute to the multi-year program’s success:
• The Peer Review and Medical Executive Committee supported physician practice changes, such as sterile barrier guidelines during line insertion.
• Patient and Family Education helped to create hand hygiene education material for patients and caregivers.
• Home health agencies were invited to an education session on central venous line care.

 

Outcomes
• Bloodstream Infection rates were reduced by 77 percent in the last five years resulting in over 500 avoided bloodstream infections with a cost avoidance of over $23 million.
• Two critical care units have gone 319 and 384 days respectively without a CLA-BSI.
• Hand hygiene rates consistently remain above the 95 percent target. Currently, the rate is 98.3 percent evidence that hand hygiene became engrained in the culture of safety.

 

HAI Watch: The CHG Project Team Seated, L to R: Carolyn Holder, RN, Clinical Nurse Specialist; Lilly Anickat, RN; Caroline Durkee, RN. Standing L to R: Amy Hanik, RN; Mary Zellinger, RN, Clinical Nurse Specialist; Ashley Snyder, RN; Patti Berdini, RN      




Success with CHG Baths in ICUs

Reduction of BSIs and Resistant Organism Infections

Preventable healthcare-associated infections (HAIs) are being targeted for reduction by hospitals throughout the country in many innovative ways. After reviewing several research studies on the effectiveness of Chlorhexidine gluconate (CHG) wipes at reducing bloodstream and resistant organism infections when used for bathing cardiac surgical patients, Emory University Hospital in Atlanta, Georgia , initiated its own trial project.


In December, 2007, Emory replaced soap-and-water bathing with baths using CHG wipes for pre-operative skin care in their cardiac surgical population. During a Medical Intensive Care Unit (MICU) summit held in January, 2008, after further review of research and best practice results using these wipes, the decision was made to expand the use of CHG wipes for all daily bathing of MICU patients, both pre- and post-op, regardless of admission diagnosis.

In February, 2008, a team of ICU staff nurses developed a plan for instituting daily baths with CHG wipes. The plan included staff instruction on technique, frequency, compatibility of other products, contraindications, and documentation requirements. In addition, the plan provided information on the CHG bathing program for patients and their family members.
Said Carolyn Holder, APRN-BC, MN, CCRN, Clinical Nurse Specialist, and CHG Project Team Leader, “We held focus groups with our nurses and technicians to identify concerns they had with the new procedures, such as compatibility with other skin care products. All the ingredients of skin care products currently being used were listed to determine if they were compatible with the CHG, and we then worked with Hospital Distribution to make necessary product changes.” 
Although some on the medical staff were initially skeptical about the project, the results resolved any doubts. Within three months after implementation of the daily CHG baths, bloodstream infection rates from central venous catheters and VRE and MRSA infection rates were reduced from 3.6/1000 patient days to 1/1000 patient days. From the six months prior to the start of the CHG project, bloodstream infection rates fell from 1.6 to 0.73 in the Cardiac Surgery ICUs; from 4.39 to 0.83 in one MICU; and from 2.35 to 0.78 in the second MICU. 
For anyone considering a similar program, Carolyn Holder and CHG Project Co-Team Leader Mary Zellinger, APRN-BC, MN, CCRN Clinical Nurse Specialist, have this advice: “It’s essential to empower nurses and technicians by engaging them in the process of developing the project. Keeping them informed by sharing data about infection rates before and during the project and compliance with the baths is helpful. And praising staff for a job well done is very important to the project’s success.”

From the six months prior to the start of the CHG project, bloodstream infection rates fell from 1.6 to 0.73 in the Cardiac Surgery ICUs; from 4.39 to 0.83 in one MICU; and from 2.35 to 0.78 in the second MICU.

Since 1905, Emory Healthcare has been at the forefront of medicine, putting cutting-edge interventional research and technology into lifesaving action. As the largest, most comprehensive health care system in Georgia, Emory Healthcare has 1,184 licensed patient beds, 9,000 employees and more than 20 health centers located throughout Metro Atlanta.

 

HAI Watch:Renee Watson Renee Watson, System Manager of Infection Prevention Children’s Healthcare of Atlanta      


Good Health Is In Your Hands

A Hand Hygiene Improvement Initiative

When Renee Watson came to Children’s Healthcare of Atlanta (CHOA) as System Manager of Infection Control (now Prevention) in 2006, hand hygiene had just been determined as a prioritized area of improvement. A mock Joint Commission (formerly Joint Commission on Accreditation of Healthcare Organizations - JCAHO) audit conducted in August of that year by the hospital system revealed that the level of hand hygiene compliance was around 30%.

Renee and her team of clinical staff leaders went to work on developing a program designed to make all 7,000 employees of CHOA—and the hospitals’ patients—aware of the importance of proper hand hygiene and to keep compliance top-of-mind in every area of the facilities. “Good Health Is In Your Hands – A Hand Hygiene Improvement Initiative” was launched in November, 2006 with a goal of 100% hand hygiene compliance. A Rapid Action Taskforce was charged with development and implementation of Performance Improvement processes, which included:

    HAI Watch: Part of CHOA’s “Good Health Is In Your Hands “ Taskforce Part of CHOA’s “Good Health Is In Your Hands” Taskforce Sandra McClain, Donna Stevenson, Nancy Sexton, Judy Leonard, Barbara Goldberg-Ross, Jennifer Johnson, Barbara Towne, Shirley Garner, Amp Sathiphone, Vicky Voris, Emily Dawson, Monay Sanders, Beverly Williams, Jennifer Waldron, Lea Kendrick, Mary Moore, Natalie Leveille, Nickie, Graves, Renee Watson, Lara Bucklew
  • Education and Marketing—utilizing tools such as hand hygiene reminder messages on closed circuit TV, on scrolling screens throughout the facilities, and even on “on-hold“ recordings on the telephone system; brochures on the importance of hand hygiene and instruction in proper hand washing techniques for both staff members and patients
  • Monitoring—ongoing assessment of the level of hand hygiene compliance, and
  • Product Evaluation—assessment of the effectiveness and availability of hand hygiene products

    According to Renee, “It was a culture shift of accountability, admitting to the public that we were less than perfect, but the positives of tackling such an important issue and generating such impressive results far outweighed the challenges.”
 
Within 19 months after the program launch, measured and observed hand hygiene compliance rates rose from 30% to 91%. In addition, CHOA has realized a 60% reduction in Catheter Associated Bloodstream Infection (CaBSI) rates, potentially saved 12 patient lives (attributable to CaBSI mortality rates), and avoided costs of $1.2 million, compared to the same period before the hand hygiene program began. There have been residual results, as well, such as increased collaboration between care level staff, senior executives, and medical staff (physicians) to build a culture of equal accountability and transparency across all disciplines within the hospital system. 
HAI Watch:Children’s Healthcare of Atlanta
For anyone thinking of implementing a similar program, Renee has this advice: “Make use of all the resources you have at your disposal, including marketing and media relations staff. These people are very creative and have great ideas on how to get your message out. Get your key stakeholders involved as early as possible, especially physicians who might otherwise be hesitant to support such a program. Brand your program, and keep it fresh. We’re now in the second phase of our program, using the catch phrase “Foam Up.” That message is everywhere, on such things as pens, stickers, tattoos, mirror clings, name badges, and coffee mugs. And give the entire staff a sense of ownership in the program; solicit ideas from everyone, and involve them in elements such as coming up with slogans.”

Children’s Healthcare of Atlanta cares for more than half a million patients annually and operates three hospitals in metro Atlanta, Georgia:

  • 510 staffed beds in three children's hospitals
  • 16 neighborhood locations, including:
      - Four Immediate Care Centers
      - One Primary Care Center
      - Marcus Autism Center
  • 7,000 employees
  • Access to more than 1,400 pediatric physicians

Within 19 months after the program launch, measured and observed hand hygiene compliance rates rose from 30% to 91%.


 

HAI Watch: Young, Kathy Kathy Young, Chief Nursing Officer      




Hardwiring Surgical Conscience

An Infection Prevention & Safety Project


In 2006, the Institute for Healthcare Improvement, the Centers for Medicare and Medicaid Services, and eight other leading healthcare organizations launched a two-year Surgical Care Improvement Project (SCIP) with a goal of significantly reducing surgical complications.

Following SCIP guidelines, a multidisciplinary team with membership from the entire spectrum of surgical patient care at North Fulton Regional Hospital, under the leadership of Chief Nursing Officer Kathy Young, developed their own program, “Hardwiring Surgical Conscience: An Infection Prevention and Safety Project,” utilizing the Plan-Do-Check-Act model for surgical improvement.


During the Plan phase, several key initiatives for improvement were identified, including education of clinicians on the SCIP evidence-based guidelines; communicating areas for improvement such as wrong site/wrong procedure surgery, surgical infections, and the dangers of hypothermia; and redesigning routines to promote a safer surgical environment.
In the Do phase, a targeted educational program was created for surgical and medical staff using SCIP methodology, and enhanced safety practices in the OR were implemented over a 24-month period. Some of these included use of an antimicrobial prophylaxis within one hour of surgical cut time; using a clipper instead of a shaver for pre-op patient hair removal, to reduce the risk of skin nicks through which bacteria could enter; use of hot air blankets and monitoring of patient temperatures throughout surgery to help maintain normothermia; and having the surgeon mark the area of the patient’s body to be operated on and the type of procedure, before the patient is anesthetized.


The Check phase revealed that the overall average mean for the SCIP data increased by 46% compared to the previous year, and staff reporting of adverse events almost tripled. Sentinel events decreased to one per year, compared to 1.6 the previous year. (A sentinel event is an unexpected occurrence involving death or serious physical or psychological injury, or the risk thereof. Serious injury specifically includes loss of limb or function. Such events are called "sentinel" because they signal the need for immediate investigation and response.)

 

During the Act phase, the team decided to adopt all changes in the care of surgical patients permanently.

Since the project was implemented, North Fulton has experienced compliance with SCIP indicators in the 90-100% range. The overall surgical wound infection rate declined from 1.02% in 2006 to 0.54% at the end of the first quarter of 2008. There were no Sentinel events reported in surgical services for the year.

According to Kathy Young, “There were several important elements in our success. One was the involvement of all departments within the hospital, to reduce the risk of cross-contamination before patients enter and after they leave the OR. Another was the establishment of a JUST Culture, which encourages employees to report adverse events through the use of a non-punitive reporting process. And reinforcement of the new protocol with Time Out posters in the surgical suites, reminding clinical staff to do one final check before surgery, was also helpful.”

    HAI Watch:GHA L to R: Brian Waltmann, MD; Lin Sherbinski, CRNA; Chris Cline, CRNA; Sandi Huskey, RN; Rhonda Perkey, RN; Beth Carlson, RN; Cindy Savor, RN; Oliver Maher, MD

The overall surgical wound infection rate declined from 1.02% in 2006 to 0.54% at the end of the first quarter of 2008.

 

Opened in 1983, North Fulton Regional Hospital in Roswell, Georgia serves North Fulton and surrounding counties through its team of over 1000 employees, 400 staff physicians and 200 volunteers. The 202-bed hospital is a state-designated Level II trauma center and provides a continuum of services through its centers and programs, including neurosciences, orthopedics, rehabilitation, surgical services, bariatric surgical weight loss, gastroenterology and oncology. The hospital is fully accredited and also is certified as a Primary Stroke Center by the Joint Commission on the Accreditation of Healthcare Organizations, the nation’s oldest and largest hospital accreditation agency.

 

 
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